March 17, 2020
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Governor Inslee has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services. Mukilteo Water & Wastewater District is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements. This Proclamation does not relieve customers from the obligation to pay for utility services.
We understand that our customers may be facing financial uncertainty and/or may have suffered sudden job loss due to the COVID-19 pandemic. The District is unable to forgive outstanding balances as that is considered a gift of public funds; however, rest assured that we are following the Governor's proclamation and are not disconnecting customers due to delinquent accounts, and are suspending late fees through July 28, 2020. It is recommended, that if possible, customers attempt to make payments - even if it is not the full amount due - to avoid falling significantly behind. If you are unable to pay your bill, please contact us at (425) 355-3355 or email@example.com for more information, or go to the link below for the COVID-19 Payment Plan (also available by clicking on the Customer Service menu).